Our Commitment to Quality and Sincerity
At the Canadian Islamic Information Centre, we understand that trust is not given — it is earned, through every interaction, every service, and every promise kept. Our commitment is not simply to provide services, but to offer them in a manner that reflects the highest ethical, spiritual, and professional standards.
This is our promise to the Muslim community across Canada: that we will serve with sincerity, uphold Islamic excellence, and carry every responsibility as a sacred trust.
A Promise Rooted in Accountability Before Allah
We believe that every act of service — from Ruqyah sessions to community education to volunteer engagement — is a form of ‘ibādah (worship). With that comes the responsibility to act with honesty, fairness, and humility.
At the Canadian Islamic Information Centre, our promise is to:
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Treat every individual with dignity and confidentiality
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Deliver authentic, high-quality Islamic services and guidance
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Remain transparent and honest in our communication and operations
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Serve the Ummah without discrimination, delay, or personal gain
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Stay spiritually connected and accountable before Allah ﷻ
This promise is not a policy — it’s a religious and moral duty.
Authenticity in Islamic Guidance
We offer services rooted in Qur’an and Sunnah, following the path of reliable scholarship. Whether you are seeking Ruqyah, marriage services, or Islamic education, you can expect teachings that are respectful of tradition and sensitive to your context.
Transparency and Professionalism
We believe that clarity builds trust. That’s why our processes, fees, and expectations are clearly explained. You’ll always know what to expect — and what not to worry about.
Accessibility and Inclusion
Our Centre exists for every Muslim in Canada — regardless of background, language, or location. We offer in-person and virtual options to serve you better and ensure our doors remain open to all.
Privacy and Confidentiality
Spiritual healing and support often involve deeply personal matters. We take that trust seriously. Your information and experience are handled with care, and your dignity is always protected.
A Culture of Sincere Service
Our team, volunteers, and leadership strive to serve not as gatekeepers — but as helpers. Our promise is to be present, sincere, and spiritually grounded in every word, message, and service we offer.
A Centre You Can Rely On
This promise lives in the small things: in the way we greet our guests, in the silence we maintain during a consultation, in the extra effort made during a lesson or prayer. It lives in every intention — big or small — that we renew each day.
“And fulfill the covenant, for indeed the covenant will be questioned.”
— Surah Al-Isrā (17:34)
We Invite You to Hold Us to This Standard
We do not claim perfection. But we do commit to being accountable, transparent, and always willing to grow and improve.
Our doors — and our hearts — are open to every Muslim who seeks a space of trust, care, and Islamic guidance.
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